Moveworks is a strong employee-support AI — but it’s now part of ServiceNow and focused on internal helpdesk use, which makes it a narrower, ecosystem-bound option compared with osFoundry, an independent “Hybrid AI Orchestration Platform.” Here’s a factual look for a US business, with sources cited. (dgm implements osFoundry, a separate company’s platform — we are not osFoundry.)
At a glance
| osFoundry | Moveworks | |
|---|---|---|
| Core focus | Orchestration: agents, automations, apps | Employee support (IT/HR) + enterprise search |
| Independence | Independent platform | Part of ServiceNow (acquired Dec 2025) |
| Models | Bring your own, any provider | Not confirmed |
| Pricing | Via dgm: $399 / $3,999/mo (public) | Enterprise, sales-led; not public |
| Scope | Broad, internal + external | Internal employee support |
What Moveworks is
Moveworks is an enterprise AI assistant for employee support — IT/HR helpdesk, enterprise search, and reasoning — acting as a conversational front door for internal employee questions and tasks. A key fact to know: ServiceNow’s acquisition of Moveworks closed in December 2025, so Moveworks is now part of the ServiceNow ecosystem, increasingly positioned as a conversational entry point within ServiceNow’s broader agentic AI and workflow stack.
osFoundry is broader and independent: an orchestration layer for agents, automations, and apps across the business, with the explicit goal of consolidating overlapping SaaS — not a single-purpose employee-support assistant tied to one suite.
Models and approach
Moveworks’ model-agnosticism isn’t clearly confirmed in available sources, and post-acquisition it operates under ServiceNow’s data and platform approach. osFoundry, by contrast, is explicitly model-agnostic — bring any provider’s models — and independent of any single suite. If avoiding ecosystem lock-in matters to you, that independence is a meaningful difference.
Security and data
Post-acquisition, Moveworks is governed under ServiceNow’s data handling, which is mature but ties you to that ecosystem. With osFoundry, dgm confirms data controls and residency against your requirements during the integration assessment, independent of any one vendor’s platform.
Pricing
Moveworks is enterprise, sales-led, and not publicly priced, and it’s now folded into ServiceNow’s commercial motion. dgm’s osFoundry engagement pricing is fixed and public instead: $399 assessment and $3,999/month integration, with no per-seat fees.
Employee-support specialist vs broad orchestration
The core difference is scope and independence. Moveworks is a specialist in internal employee support, now within ServiceNow — strong if that’s your need and you’re committed to that ecosystem. osFoundry is a generalist, independent orchestration layer spanning internal and external use and targeting SaaS consolidation. If your priority is employee-support automation inside ServiceNow, Moveworks fits; if it’s broad, vendor-neutral orchestration and consolidation, osFoundry fits better.
Who each is best for
Moveworks is the stronger choice if your priority is employee-support automation and you’re committed to the ServiceNow ecosystem. osFoundry is the stronger choice if you want broad, model-agnostic orchestration and SaaS consolidation that stays independent.
Which should a US company choose?
If employee support within ServiceNow is your focus, Moveworks is a strong fit. If broad, vendor-neutral orchestration and consolidation matter more, then osFoundry is the more direct fit. dgm assesses your goals, recommends the right path for a US business, and implements it end to end.